Thomas Zaralides is an executive leader with extensive cross-functional experience in operations, business development, and customer services. They served as Country Managing Director at TNT from 2013 to 2017, where they designed strategies that surpassed regional growth rates and enhanced customer experiences. At FedEx, from 2018 to 2024, they led special services for Southeast Europe, focusing on business development and P&L management to improve customer satisfaction. Currently, at ELTA Hellenic Post SA, Thomas spearheads international partnerships and streamlines operations to enhance revenue and customer satisfaction. Thomas holds an Executive MBA from the University of Macedonia and a degree in Business Administration-Marketing from the University of Massachusetts.
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