Kevin Herrera

Customer Success Manger Tier 2 (mid-market) at Eltropy

Kevin Herrera is a seasoned Customer Success Manager with extensive experience in driving client engagement and satisfaction across various industries. Currently serving as a Customer Success Manager Tier 2 at Eltropy since September 2025, Kevin has previously partnered with over 50 high-touch accounts at Stratosphere, focusing on achieving ROI through proactive client management. Kevin's experience includes managing a $2 million portfolio at Keeper Security, where successful strategic partnerships enhanced account growth and retention. With a proven track record of aligning customer objectives and achieving notable renewal rates at Future Foods and Malwarebytes, Kevin has consistently delivered high performance throughout a career that also includes impactful roles at Google, Yelp, and Vision Upright MRI. Kevin holds a Bachelor’s Degree in Sales & Marketing from DeVry University.

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