Côme Nodé-Langlois

Elyn’s Return Management Solution helps brands lower their refund rates by implementing online exchanges. Customers can pick return options that fit any scenario: exchanges for a different size, for a different product, for a different-price product, for an online voucher, or a refund. We help our clients achieve: 1. Up to 45% cash retention by converting refunds into exchanges/vouchers 2. Decrease up to -40% the number of return-related customer support tickets 3. Luxury-grade post-purchase experiences