Product and Operations

The Product and Operations team at Elyn is responsible for developing and optimizing the company's return management solution. The Lead Product Manager oversees product strategy and development, ensuring the solution meets client needs. The Lead Operations manages the day-to-day operational aspects, streamlining processes for efficiency. The Onboarding & Account Management Lead ensures smooth client onboarding and maintains strong relationships to maximize client satisfaction and retention. The Ops team supports these functions, focusing on the seamless execution of operations and continuous process improvements.