Johnny Costa has extensive experience in customer support and management, currently serving as the Customer Support Team Lead at Emarsys since July 2021. Prior to this role, Johnny held various positions at All Bar One from April 2018 to July 2021, including General Manager, where responsibilities included P&L management, sales budgeting, and implementing safety standards. Johnny also worked as a Departmental Manager at Jamie Oliver Restaurant Group, focusing on food safety, P&L reporting, and driving sales performance. Additional experience includes an Assistant General Manager role at All Bar One, where Johnny excelled in stock loss management and food quality, and earlier positions in technical support and project management. Johnny’s skills encompass excellent customer service, sales strategy development, and effective team leadership.
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