Operations and Management

The Operations and Management Team at EMBARKOK is responsible for the efficient planning, development, and execution of the company's various public transportation and parking services. This team ensures the seamless operation of fixed-route bus services, bus rapid transit, modern streetcars, paratransit ADA bus services, specialized transit services, and river ferry transit. They also oversee the management of downtown parking garages and on-street metered parking, coordinate bike share programs, and ensure compliance with ADA and mobility management standards. Additionally, the team manages human resources, scheduling, short-range planning, facility and fleet maintenance, and administrative support to achieve operational excellence.