Gaurav Parashar

Gaurav Parashar has a diverse work experience spanning over several years. Gaurav is currently serving as the Head of Operations at Embifi since August 2022. Prior to this, they worked as the Assistant Vice President of Operations at Progcap from October 2021 to August 2022.

From June 2019 to September 2021, Gaurav held the position of AVP - Lending Operations at BharatPe. Before that, they worked at mydala.com for four years from July 2015 to May 2019. During their tenure, they held various roles such as AVP - Operations and General Manager - CRM. Gaurav'sresponsibilities included managing customer support, client servicing, employee training programs, project lifecycle management, and implementing systems and processes for improved efficiency.

Gaurav's early career includes their time at IBM, where they worked from July 2010 to August 2011. Gaurav held positions such as Operations Team Lead and Senior Executive Quality, where they managed call volumes, maintained service levels, and conducted team performance evaluations. Prior to IBM, they worked at Virgin Media, UK, as an Operations Executive from May 2007 to October 2008.

Throughout their career, Gaurav has demonstrated strong leadership, analytical skills, and a focus on customer satisfaction.

Gaurav Parashar completed their Bachelor of Science degree in Electronics from Delhi University, with a duration of three years from 2004 to 2007.