Joaquim Batista is a seasoned IT professional with extensive experience in desktop support, Windows administration, and systems consulting. Currently serving as Manager of Desktop Support & Windows Administration at EMBL since January 2017, Joaquim previously held roles as an IT Support Engineer and Senior Consultant at Findmore Consulting, S.A., where several outsourcing projects were executed. Key achievements include implementing SCCM infrastructure for the National Bank of Angola and providing 2nd and 3rd level support for the European Patent Office's Windows infrastructure. Joaquim's educational background includes a Bachelor's degree in Computer Engineering from Universidade Autónoma de Lisboa and various technical certifications, highlighting a strong foundation in IT systems and infrastructure management.
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