Felipe Alfaia

Director - Global Marketing, CRM & Customer Experience Management at Embraer

Felipe Alfaia has a diverse work experience spanning multiple industries. Felipe joined Embraer in 2014 and held various roles including Marketing Analyst, Customer Experience Management, Marketing Strategy Manager, Director of Global Marketing, and currently serves as the Director of Global Marketing, CRM & Customer Experience Management. In 2019, they also became the Chair of the NBAA Exhibitor Advisory Council at the National Business Aviation Association. Prior to Embraer, they worked at Infopia USA as Pharmacy Automation - CareFusion and at Food Export - Midwest & Food Export - Northeast as a Marketing Specialist. Felipe also had a brief role as a Marketing Specialist at the South Dakota Department of Agriculture in 2012.

Felipe Alfaia received a Bachelor of Science (BS) degree in Marketing and Economics from Northern State University. Felipe has also obtained additional certifications in various subjects, including Kellogg on Branding and The Leader Within from Kellogg Executive Education, and Finance from Insper Instituto de Ensino e Pesquisa. Felipe also holds a certification in Management from Pryor Learning | Fred Pryor Seminars | CareerTrack.

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Timeline

  • Director - Global Marketing, CRM & Customer Experience Management

    August, 2021 - present

  • Director - Global Marketing

    February, 2017

  • Marketing Strategy Manager

    September, 2016

  • Customer Experience Management

    September, 2015

  • Marketing Analyst - Email & CRM / Lean Agent

    March, 2014

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