Carlos R Sales da Costa

Carlos R Sales da Costa has extensive experience in fraud analysis and revenue assurance within the telecommunications sector. Currently serving as a Senior Fraud Analyst at Embratel since August 2010, Carlos oversees case development, including detection, risk assessment, and recovery efforts, while also providing support for product impact analysis and solution generation. Prior roles include Senior Fraud Analyst, Fraud Control Analyst, and various positions at Claro Brasil, Telefônica Brasil, TIM Brasil, and Atento, contributing to customer service and information security. Education includes ongoing postgraduate studies in Information Security and IT Management at Centro Universitário IBMR, as well as multiple qualifications in law and data analysis.