Cassia Silva is a Senior Consultant at Embratel, where they have been managing administrative and sales operations since 2009. They create promotions and campaigns to motivate both consultants and administrative staff, specializing in customer service, marketing, and sales techniques. Prior to this role, Cassia worked at Contax from 2001 to 2008, where they managed financial and commercial aspects while planning for the sales team. Cassia holds a Bachelor's degree in Geography from Universidade Fluminense (UFF) and is currently pursuing a degree in Law at Faculdade Estácio de Sá.
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