Ashton Gensheimer

Ashton Gensheimer is a seasoned professional in client success and management with extensive experience in the insurance and customer service sectors. Currently serving as Senior Customer Success Manager and Team Lead at Embroker since March 2022, Gensheimer focuses on client retention and service delivery while developing innovative solutions to meet client needs. Prior to this role, Gensheimer worked as Senior Account Manager at Ironwood from March 2020 to March 2022, collaborating with Account Executives to manage renewals and create targeted marketing strategies. Earlier experience includes serving as Senior Client Services Representative at Assurance from November 2012 to March 2020, where Gensheimer ensured the accuracy of policies and resolved customer issues. Gensheimer holds a Bachelor of Arts degree in Restaurant, Culinary, and Catering Management from Johnson & Wales University, earned between 1999 and 2003.