Embross
Syed Kumail Ali Zaidi is a seasoned software quality assurance professional with extensive experience in various roles, currently serving as a Software QA Team Lead at Embross since December 2021, where responsibility includes overseeing a team of QA analysts and managing project testing efforts. Prior experience includes positions as a Software QA Engineer at Toyota Motor Manufacturing Canada, a Software Engineer at Thinkific, and a Software QA Analyst at eHealth Ontario, where contributions ranged from implementing software testing strategies to supporting software development cycles. Additionally, Syed held roles in IT management and technical support, demonstrating a robust background in customer service and technical problem-solving. Educational qualifications include a Bachelor of Arts in Computer/Information Technology Administration from York University, certifications in Full Stack Web Development from BrainStation, and multiple Agile and programming certifications from Udemy.
Embross
Embross is a dynamic technology company developing self service hardware and software solutions for the world's leading airports and airlines. Boasting one of the most experienced passenger self service solution teams, Embross helps its travel and service partners achieve greater service capability, efficiency and experience by leveraging self service and automation technology. Founded in Australia, Embross continues to grow it's global footprint and now houses its primary production operation in Toronto, Canada. In 2015, Embross acquired the IBM, Travel & Transportation, Kiosk division expanding its operational capability into North America and adding a new wealth of knowledge and over 20 years of legacy expertise. Today, Embross solutions can be found in most corners of globe as we continue to achieve a range milestones including: - 23,000+ kiosks deployed worldwide - 150+ Airline Check In Applications (on Embross Kiosks) - 40+ Airlines Customers - 17,000+ devices monitored on Embross Kiosk Manager Embross core solution base includes: KIOSK CUSS Common Use, Self Service Check In, Automated Passport Control, Ticketing, Biometric Enrollment and Validation, Information, Wayfinding, Custom kiosk projects SELF BAG DROP Automated self bag drop, Retrofit self bag drop and Hybrid solutions BIOMETRICS Facial Recognition, Iris Recognition, Fingerprint reading SOFTWARE Check In Applications, Bag Drop Applications, Passport Control Applications, Biometric enrollment and validation, DCS integration, Custom Software Projects