Mercy Ejeye

Mercy Ejeye has a diverse work experience spanning multiple roles and industries. Mercy most recently worked at Emburse as a Support Engineer, where they played a key role in identifying and resolving potential product defects, increasing their knowledge of Emburse products, and collaborating with cross-functional teams to provide excellent service to customers. Prior to this, Mercy worked as a Market Research Analyst at CCI Resources/CCI Research Inc., where they analyzed client requirements, documented business processes, and developed catalogs and product information to increase consumer contact. Mercy also has experience as a Technical Help Desk Specialist III/Onboarding Specialist at Freedom Mobile, where they diagnosed and resolved software, hardware, and network issues, analyzed issue reporting trends, and monitored complex networks. Additionally, Mercy worked as a Business Analyst (Project) at Centennial College, where they coordinated team members, utilized analytical tools to solve project needs, and served as a liaison between stakeholders. Mercy has also worked as a Product Specialist & Guest Relations Manager at Clear essence california Spa and Wellness Resort, where they prepared variance analysis reports, assisted with the forecast and budget process, and created industry-specific reports analyzing market variances.

Mercy Ejeye attended Covenant University from 2009 to 2015, where they obtained a Bachelor of Engineering degree with a focus on Computer Engineering. Later, they pursued further education at Centennial College from 2017 to 2019, earning a Graduate Diploma in Business Administration and Management.