Maria de Cabo Ramos

Maria De Cabo Ramos is a seasoned professional with extensive experience in customer experience and business change management, currently serving as a Senior Customer Experience Manager and previously held several roles at EMCOR UK since May 2015. Prior to that, Maria worked at CBRE as a Front of House Coordinator from June 2012 to April 2015, and earlier at Accor Mercure Chester Woodhey House Hotel as Reception Manager from September 2009 to June 2012. Maria holds multiple degrees, including a Master's in Tourism and Travel Services Management from the Instituto Universitario de Posgrado, along with certifications in Change Management and Lean 6 Sigma. Maria's educational background also includes degrees in Labour Sciences and Tourism and Travel Services Management from Universidad de Oviedo.