Duane Kingston is an accomplished professional in the healthcare sector, currently serving as the Assistant Vice President of Customer Experience at eMed Digital Healthcare since October 2020. In this role, Duane oversees global contact centers and telehealth platforms, focusing on technology acquisition and performance management across various markets including Europe, the UK, and the US. Prior to eMed, Duane held multiple positions at UnitedHealth Group, managing client performance and leading customer service teams, driving significant revenue growth. Duane’s experience extends to leadership roles in outreach and enrollment at Centerlight Health System, regional marketing management at Fidelis Care NY, and sales management at Amerigroup Corporation and Royal Health Care. Duane holds a Bachelor of Arts in Business Administration and Management from Morehouse College.
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