Nicole M.

Nicole M. serves as the Director of Resident Services at Emerald Heights since December 2021, contributing to its mission of delivering exceptional senior living experiences in the Puget Sound area. Prior to this role, Nicole held the position of Director of Home Care at SAILS Washington, overseeing the quality and management of home care services from July 2020 to December 2021. Nicole's experience also includes serving as a QA Program Coordinator and Program Coordinator at Sunrise Services, Inc., where responsibilities included client care oversight and regulatory compliance. Additionally, Nicole worked as an Assistant Supervisor at the Center for Autism and Related Disorders, LLC, focusing on behavioral interventions and support.