Emerging Global Services, LLC (EGS) is a Nearshore Call Center outsourcing provider focused on new labor markets in Northern Mexico, delivering exceptional customer satisfaction, including low cost, bi-lingual customer care, sales and support, backed with highly educated/trained agents using A.I and Omni-technology.

Information Technology

Outsourcing

Emerging Global Services

Emerging Global Services' headquarters in Phoenix, AZ, United States

This department handles inquiries and assists customers with their needs and issues.

Customer Support

The leadership team at Emerging Global Services (EGS) has a wealth of experience in the IT and call center industries. The team includes the founder and CEO of EGS, as well as the COO/VP of Operations for the company's Mexico subsidiary. Other members of the team have experience working in operations for various companies, including Call Center Services International, KM2 Solutions, and ChargePoint. The team also includes a Director of Engineering Operations and a NOC Team Lead. In addition to their experience in the IT and call center industries, members of the leadership team also have degrees in business, economics, computer science, and marketing.

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Leadership Team