Ravi Sharma is an experienced professional with a background in technical and business analysis. From January 2016 to February 2022, Ravi served as a Functional Technical Analyst at Emerson, focusing on ticket resolution, root cause analysis, and customer management. Prior to this role, Ravi worked as a Business Analyst, where responsibilities included analyzing and optimizing business processes and integrating automation solutions. Ravi's earlier experience as a Software Engineering Analyst at Accenture involved requirements gathering, OIC configurations, application development, integrations, and service desk support. Academic credentials include a Bachelor of Technology (B.Tech.) with honors in Electrical, Electronics and Communications Engineering from Panjab University and high school qualifications with impressive percentages from distinguished institutions.
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