Karina Serrano

Karina Serrano is a seasoned IT Project Manager with extensive experience in leading and coordinating IT projects. Currently serving as a Senior IT Project Manager at PersonalSoft since March 2022, Karina has achieved a 95% success rate in project goals through agile methodologies. Previously at Epayco, as a Leader Scrum Master and IT Project Manager, improvements in delivery times by 90% were realized through the restructuring of methodologies. As a Business Analyst at Grupo Reditos, Karina enhanced the user experience by translating customer needs into practical projects and optimizing credit response times with biometrics. Additionally, experience as a Project Coordinator at Gestion System S.A.S involved managing project timelines and budgets effectively. Educational credentials include a Specialist degree in Systems and Technology Management from Universidad Pontificia Bolivariana and a Bachelor of Science in Engineering from Universidad Nacional Experimental Politécnica 'Antonio José de Sucre', with ongoing studies at Lambton College.