Emirates Development Bank (EDB)
Saad Tawfik is an experienced professional in customer experience and sales within the banking sector, currently serving as a Senior Customer Experience expert at Emirates Development Bank since July 2019, where leadership in sales initiatives for home loans has been paramount. Prior experience includes roles at First Abu Dhabi Bank as a Personal Banker, Mashreq Bank as a Senior Sales Officer, Arab Bank as a Sales Officer, and Bank Audi as a Payroll Officer, each contributing to a solid track record of sales achievements and customer service excellence. Saad Tawfik began a legal career as an Attorney At Law at Sayed Amer Law Firm before transitioning to finance. Educational credentials include a Master's degree in Marketing and a Professional Diploma in Legal and UN Translation from The American University in Cairo, alongside a law degree from Ain Shams University.
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Emirates Development Bank (EDB)
Emirates Development Bank (EDB) is the UAE’s development bank, a key financial engine for the economic development and industrial advancement of the nation. Our mission is to foster a healthy, sustainable, and self-reliant economy through the provision of financing solutions to SMEs and corporates domiciled in the UAE and engaged in any of our five strategic priority sectors. These include advanced technology, food security, healthcare, manufacturing and renewables. Given its developmental mandate, the Bank is not-for-profit, offering patient capital and favourable financing terms to our clients. EDB provides direct financing solutions to all clients and also indirect financing solutions to SMEs through guarantees to our commercial banking partners. We go one step further by fostering the UAE entrepreneurship ecosystem with our unique digital banking product suite tailored to start-ups and also non-financial education and mentoring programmes aimed at advancing creditworthiness and financial literacy. As the UAE’s development bank, EDB seeks to attract and retain the best talent through a supportive culture and continuous professional development opportunities. The Bank’s employees are united by the shared commitment to develop the UAE economy, a goal which is embedded in every aspect of their work and fills them with a sense of pride. Emirates Development Bank’s vision is to be a key financial engine dedicated to the economic development and industrial advancement of the UAE.