Omar A. Nemri

Senior Director, Customer Journeys & Insights at Emirates Islamic

Omar A. Nemri is a seasoned professional with extensive expertise in customer experience and digital banking. Currently serving as Senior Director of Customer Journeys & Insights at Emirates Islamic since March 2016, Omar leads transformative projects to enhance customer experiences through data-driven insights. Previous roles include Head of Customer Lifecycle Management & Digital Engagement and management of online and mobile banking propositions, demonstrating a strong focus on customer engagement and digital innovation. Prior to Emirates Islamic, Omar held key positions at Gulf International Bank and Arab Bank, specializing in digital banking solutions and business analysis. Omar holds a BA in Management Information Systems from Al Jami'at Al-Hashimiyyah.

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