Emirates NBD
David McTaggart is an accomplished professional with extensive experience in agile coaching and operational change management. Currently serving as the Lead Agile Coach at Emirates NBD since January 2019, David has previously held roles such as Agile Coach, Senior Scrum Master, and Lean Transformation Manager within the same organization. Prior to Emirates NBD, David worked as the Group Head of Operational Change at Trajan Consulting Limited from July 2016 to December 2018, focusing on integrating various project management disciplines. David’s experience at Sky includes positions as Customer Operations Change Manager and Head of Complaints, alongside roles in planning analysis at EE and customer complaints management at T-Mobile. David holds a BSc in Zoology from the University of Glasgow, completed in 1999.
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Emirates NBD
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Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.