Emirates NBD
Husam Zeina is an accomplished professional with extensive experience in the banking sector, currently serving as Associate Director of GCC Private Banking at Emirates NBD since April 2022. Previously held roles include Relationship & Account Manager in Priority Banking and CX - Customer Experience Consultant at Emirates Islamic. Husam's tenure at Tanfeeth Contact Center Emirates NBD involved leadership as Associate Vice President and Head of RAK Call Center Governance, focusing on governance, compliance, and operational excellence from January 2011 to September 2020. Earlier experience at Emirates NBD includes operational management and team leadership, with foundational roles at Emirates Bank as a Call Centre Representative. Educational qualifications include a Bachelor of Science in Computer/Information Technology Administration and Management from Al-Arabia College, completed in 2002.
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Emirates NBD
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Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.