Osama B.

Osama B. is a seasoned technical support professional with extensive experience in IT support and system management. Currently serving as a Technical Support Engineer at Emirates Post since September 2023, Osama has held various roles including Information Technology Support Engineer at Alef Education, IT Team Lead at Tasheel, and Technical Support Engineer at Hewlett Packard Enterprise. Osama's responsibilities have encompassed providing technical support to end users, managing network systems, and troubleshooting hardware and software issues. Noteworthy achievements include delivering IT training, managing help desk processes, and maintaining accurate inventories of IT assets. Osama holds a Bachelor's degree in Computer Applications from Bangalore University, obtained in 2010.