Shreya Pandya

Global Network Product Support Engineer / Technical Support Engineering Analyst at Ribbon Communications

Shreya Pandya has a diverse work experience in the field of technology. In 2019, they worked as a Network Engineer at Greenfield Control System (I) Pvt Ltd, where they played a crucial role in planning, implementing, and maintaining computer networks. Shreya also provided technical support to clients and customers, ensuring their issues were resolved efficiently.

After that, in 2021, Shreya joined Dejavoo Systems as an Electronic Technician. Shreya'sresponsibilities included testing, troubleshooting, and repairing POS payment terminals. Shreya analyzed customer complaints, identified the root cause of problems, and followed repair guidelines and procedures.

Currently, Shreya is employed at Ribbon Communications as a Global Network Product Support Engineer/Technical Support Engineering Analyst. Shreya'sspecific start date is not mentioned, but they joined the company in 2023. Shreya'srole involves providing technical support and assistance related to network products.

Overall, Shreya Pandya's work experience showcases their expertise in network engineering, technical support, and troubleshooting various technology-related issues.

Shreya Pandya obtained their Bachelor of Engineering (BE) in Electronics and Communication Engineering from LDRP Institute of Technology & Research, Gujarat Technological University, completing their studies from 2015 to 2019. Shreya then pursued a Master's degree in Electrical and Computer Engineering from the University of Windsor, studying from 2020 to 2021. In terms of additional certifications, Shreya obtained the Ultimate AWS Cloud Practitioner certification from Udemy in March 2023, followed by the AWS Cloud Practitioner Learning Path certification from Amazon in January 2023. Prior to that, they received the Networking Essentials certification from Cisco in October 2022 and the Introduction to Packet Tracer certification from Cisco in August 2022.

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  • Global Network Product Support Engineer / Technical Support Engineering Analyst

    April, 2023 - present