Rathna SR is a result-oriented IT Service and Operations Manager with over 20 years of experience, including 12 years in Service and Operations Management, Service Monitoring, Process Automation, and Project Management within large enterprises. Currently serving as an IT Service Manager at Emirates since November 2022, Rathna previously held a role in AppDynamics ThousandEyes SecureApp at Emircom from December 2020 to November 2022. Previous positions include IT QA Manager at Emirates from April 2016 to December 2020, Senior Testing Manager at Citi Group from April 2010 to December 2013, Account Manager in Mainframe Practice at GE from May 2005 to March 2010, and Mainframe Consultant at Samba Financial Group from 2001 to January 2005. Rathna holds a degree from the University of Madras.
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