William Owens is the Head of Analytics and Operations (Commercial) for Australia and New Zealand at Emirates, with a robust background in commercial aviation. They possess extensive expertise in revenue management, customer loyalty, and business strategy, having previously held significant roles at Virgin Australia and Qantas. William's career includes direct experience with multiple major airline alliances and a notable emphasis on transformative business change initiatives. They earned their first-class honours degree in economics and econometrics from Monash University.
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