Wesam Mohamed

Wesam Mohamed has extensive experience in IT support and technical assistance, currently serving as a Technical Support Specialist at Emitac Enterprise Solutions since August 2020. Previous roles include IT Support Specialist at du and IT Support Engineer at sretail middle east dubai, where responsibilities involved providing helpdesk support, monitoring service desk tickets, and managing workstation setups. Wesam has also worked in IT desktop support for Abu Dhabi Courts and held various technical positions at companies like Samsung Gulf and Axiom Telecom. With a Bachelor of Arts degree focusing on Greek, Latin, and Italian Language from First University, Wesam possesses a strong foundation in customer service and technical problem resolution.