William Boney

William Boney possesses extensive experience in network engineering and technical operations, currently serving as Senior Manager of Network Engineering Operations Support at Emory University since March 2017. Prior roles at AT&T from January 2004 to December 2016 include Senior Technical Manager for Centers Tools & Technology, where William facilitated project implementation and strategic planning for service solutions, as well as Senior IT Support Analyst and Network Manager, focusing on improving operational efficiency and technician performance. Earlier experience at BellSouth Telecommunications as Technical Support Manager involved managing daily troubleshooting processes for DSL centers. William holds a Bachelor of Applied Science in Electronics Engineering and a Bachelor of Science in Electrical and Electronics Engineering from Savannah State University.