Clara Jeffers

Clara Jeffers is a seasoned professional with extensive experience in customer experience and engagement across various roles in prominent organizations. Currently serving as the Director of Customer Experience and Engagement at Telpark since January 2023, Clara's previous positions include Head of Product & Experience at Wunderman Thompson Consulting and Managing Director for Innovation and Product EMEA at IED Madrid, where Clara also taught product design. Clara's background includes significant contributions at The Cocktail as Design Experience Director, focusing on optimizing digital experiences and team growth. Clara's diverse expertise in UX design, product management, and user-centered solutions is underpinned by a strong academic background, holding a Master's degree in Library and Information Science from Universidad Complutense de Madrid and a Bachelor's degree in Spanish Language and Literature from Mills College.