Diana Jasmine Cristino has extensive experience in customer service and technical support, currently serving as a Technical Support Specialist and Senior B2B Account Specialist at Empatica since October 2018, after transitioning from B2C support to B2B research customers. Previous roles include Service Control Specialist at Blacklane, where service operations were ensured smoothly with positive client feedback, and Administrative Associate at Transparency International-Philippines, where administrative and logistical support was provided for organizational functions. Diana has also held positions as Hostel Manager at Hilik Hostel & Cafe Corporation, Account Executive at Milk Communications, and HR Practitioner at IBM Global Business Process Services. Educational qualifications include a Bachelor of Arts in International Studies from De La Salle University and language studies at Deutsch Akademie and Alliance Française De Manille.
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