Hammer
Biplav Prasad has around 10 years of professional experience in Information Technology, working as a Technical Support Engineer at Empirix and a L2 Support Engineer at Astellia. Currently, at Persistent Systems, Biplav holds the title of Associate Manager in Technical Support. Known for being a team player with strong analytical and interpersonal skills, Biplav's commitment and work are highly appreciated by end-users, senior professionals, and the company.
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Hammer
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Migrating a contact center to the cloud can seem a strenuous task. Hammer, an Infovista company and global leader in network and service testing, proposes cutting edge solutions, including cloud and hybrid migration, end-to-end testing from discovery to monitoring with a real focus on customer experience. Our solution aims to decrease workloads, support homeworkers, and decrease costs for cloud-native network lifecycle automation. #CX #cloud