Hammer
Ramon Pinargote is an experienced IT professional with a diverse background in systems administration and technical support. At Infovista, serving as a Senior Systems Administrator from October 2018 to July 2024, Ramon managed end-to-end client support and spearheaded digital transformation initiatives to enhance IT infrastructure. Prior to this role, Ramon was a Jr. Systems Administrator at Velcro Companies, focusing on Active Directory management and desktop support, and held positions at Essintial Enterprise Solutions and CBE Technologies, providing advanced troubleshooting and support. Ramon began a career in IT as a Help Desk Technician at Greater Lawrence Technical School, offering internal support and hardware maintenance. Ramon holds a Certificate in Network Systems Administration from Lincoln Tech and a High School Diploma with a focus on Information Support Services from Greater Lawrence Technical High School.
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Hammer
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Migrating a contact center to the cloud can seem a strenuous task. Hammer, an Infovista company and global leader in network and service testing, proposes cutting edge solutions, including cloud and hybrid migration, end-to-end testing from discovery to monitoring with a real focus on customer experience. Our solution aims to decrease workloads, support homeworkers, and decrease costs for cloud-native network lifecycle automation. #CX #cloud