Hammer
Yuan Cheng has over 14 years of experience in sales and engineering roles, currently serving as a Sales Manager at Empirix since September 2009, where previous responsibilities included the position of Senior Sales Engineer. Prior experience includes an engineering role at CETC from September 2002 to September 2006. Yuan Cheng holds a Master's Degree in Computing System Architecture from North China Institute of Computing Technology, obtained between 2006 and 2009, and a Bachelor's Degree in Information Technology from Beijing Information Science & Technology University, earned from 1998 to 2002.
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Hammer
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Migrating a contact center to the cloud can seem a strenuous task. Hammer, an Infovista company and global leader in network and service testing, proposes cutting edge solutions, including cloud and hybrid migration, end-to-end testing from discovery to monitoring with a real focus on customer experience. Our solution aims to decrease workloads, support homeworkers, and decrease costs for cloud-native network lifecycle automation. #CX #cloud