Dominika Svrckova

Dominika Svrckova serves as the Global Director of Customer Success Programs at Emplifi, leading a team focused on enhancing customer engagement and retention through strategic implementations. Previously, Dominika held roles such as Director of Client Management for the UK and Nordics, where responsibilities included managing a team of customer success managers and overseeing a key client portfolio. Dominika's career also includes significant experience at Socialbakers, excelling in account management and operational excellence, with a proven track record of maintaining high customer satisfaction and retention rates. Dominika's educational background includes advanced degrees in management and business administration from reputable institutions.