Jeff Smith

Jeff Smith serves as the Business Intelligence Manager at Employ Milwaukee, leading a team of analysts in transforming data into actionable insights to meet performance objectives. Previous experience includes roles at Time Warner Cable, where Jeff established key operational tools such as a SharePoint website for internal helpdesk data, developed a Coaching Tracker database for sales operations, and conducted comprehensive analyses to enhance service delivery. Jeff's analytical skills were further honed in various positions, including Marketing Analyst and Subscriber Statistics Analyst, where significant improvements in data accuracy and process efficiency were achieved. Educational qualifications include an Associate's Degree in Computer Programming and Systems Analyst from Gateway Technical College and General Studies in Math and Geology from the University of Wisconsin-Parkside.