Employer Solutions at Irish Life
Nikhil Pawar is an experienced professional currently working in Operations at Irish Life Corporate Business since May 2023. Previously, Nikhil served as a Customer Service Specialist at Concentrix, where a significant achievement included maintaining a Voice of Customer score exceeding 90% while resolving queries across the EU and UK using Salesforce CRM. From October 2008 to April 2022, Nikhil held multiple positions at Godrej & Boyce Mfg. Co. Ltd., culminating as Senior Manager Sales & Marketing, responsible for defining sales strategies and driving marketing initiatives for the Security Solutions Division in India. Nikhil's earlier roles included management of after-sales services, project execution, and customer service operations. Nikhil holds a Bachelor of Engineering in Mechanical Engineering from the University of Mumbai and is currently pursuing a Qualified Financial Advisor degree.
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