Fred Celik possesses significant experience in service operations and management, having held key positions at various organizations. At EML (Employers Mutual Limited), Fred serves as the Head Of Service Operations, demonstrating leadership in operational efficiency. Previously, at Optus, Fred contributed as a Service Operations Manager and a Service Centre Manager, highlighting expertise in customer service and operational oversight. Additionally, at First Focus IT, Fred executed roles as an Account Manager and Service Delivery Manager, further showcasing a strong background in account management and service delivery.
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