Emily Elstermann

Emily Elstermann currently serves as the Business Operations & Engagement Manager at Employment Hero, where responsibilities include aligning company objectives, project management, and acting as support for the COO. Prior to this role, Emily held various positions at Hearing Australia, including Customer Experience Design Manager, Product Manager for CRM, Head of Customer Engagement & Acquisition, and Brand & Customer Experience Manager, where key contributions involved driving customer engagement strategies, leading marketing initiatives, and overseeing a major brand transformation program. Educational qualifications include a Master of Business (Marketing) from the University of Technology Sydney and a Bachelor of Speech and Hearing Sciences from Macquarie University.