Laura Jane

Laura Jane is a seasoned payroll professional currently serving as Payroll Support Team Lead at Employment Hero since September 2023. Prior experience includes a role as Senior Payroll Customer Experience Specialist at Xero, where responsibilities encompassed handling complex customer cases and providing feedback to team members. Laura's background also features positions as Payroll Specialist at Sumo and Customer Solutions Specialist at C-Net, focusing on technical writing and training delivery. Previous experience at Origin Energy involved creating and maintaining best practice procedures for the contact center. Laura's career reflects a strong commitment to customer service, training, and operational excellence.