Rita Spratt

Rita S. is an experienced Customer Success Manager currently working at Employment Hero since March 2022, following a maternity leave period. Prior to this, Rita served as a Customer Service Account Manager at BCI Australia from September 2015 to May 2021, managing a broad account portfolio and providing exceptional customer service. Earlier experience includes roles as a Client Account Manager and Customer Service Manager/HR Generalist at GIG (Global Interactive Group), where Rita developed strong organizational and multi-tasking skills. Rita began their career at Aida Sales & Marketing Pty Ltd as a Team Lead after initially working as a customer support officer, and also has experience as a Customer Service Representative at Foxtel. Rita holds a Bachelor of Business from Griffith University, completed in 2023.