Shelby Kane

Shelby Kane is a seasoned professional in client success and customer service, currently serving as a Senior Associate at Employment Hero since August 2025. Prior experience includes roles at Humi as an Associate and Client Support Specialist, and at PepsiCo as a Customer Service Specialist. Shelby has a strong background in the hospitality industry, having held various positions at Firkin on Harbour, including General Manager, Assistant Manager, Bar Supervisor, and Server, where leadership and operational management were key responsibilities. Additionally, experience as a Pro Shop Assistant at Pheasant Run Golf Club and a Teacher Assistant during a volunteering stint in Australia showcases versatility and commitment to service excellence. Shelby holds a Bachelor of Technology degree with a minor in Marketing from Ryerson University, completed in 2016.