Lori Verzillo

Lori Verzillo is a highly experienced banking professional with a robust background in retail banking and operations. Currently serving as the SVP Chief Retail Officer at Empower Federal Credit Union since February 2019, Lori has previously held significant roles such as SVP Retail Banking & Operations at Champlain National Bank and SVP Territory Manager at NBT Bank. Earlier career positions include VP Market Manager at Alliance Bank and a long tenure at Chase, where Lori attained the title of Vice President. With over three decades of experience in the financial sector, Lori demonstrates a strong commitment to enhancing customer service and operational efficiency in retail banking.