Sydney C.

Manager of Support Content and Knowledge Management at Empower

Sydney C. has a diverse work experience, beginning in 2016. In that year, they worked as a Seasonal Sales Associate at Macy's, a Web Content Writer at Seoulbeats, and a Webnovel Translator at Gravity Tales. In 2017, they began working at LendingClub as a Social Media Representative, Member Support Chat, and Member Support (Phone). Finally, in 2019, they began working at Empower as a Customer Success Associate. In each role, they have provided excellent customer service, collaborated with various departments, and identified pain points to provide feedback.

Sydney C. attended the University of California, Davis from 2013 to 2016, where they earned a Bachelor of Arts degree in English (with an emphasis in literature, criticism, and theory) and Chinese.

Location

San Francisco, United States

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Empower

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Empower is a high-growth financial technology startup on a mission to improve the financial well-being of today’s generation. Our mobile app offers a seamless banking experience with innovative products that help people weather financial stress today while saving for the future. With our support, customers are rewriting their financial story. Recognized by Apple in "New Apps We Love" and by CB Insights in The Fintech 250.​ Featured in Forbes, The New York Times, TechCrunch, Business Insider, and USA Today. Honored by Real Simple as a 2020 Smart Money Award winner.