TB

Tania B.

Customer Support Senior Associate at Empower

Tania B. has a diverse range of work experience spanning over 13 years. Tania began their career as a receptionist in a doctor's office in 2008 and later worked as an executive assistant in a small law firm. Tania then gained extensive experience in operations, marketing, and support roles at Scaramouche Estudio, which lasted for over six years. In their freelance work from 2015 to 2018, Tania collaborated with entrepreneurs, providing virtual assistance and customer support via various channels as well as creating and maintaining their websites and social media accounts. From 2018 to 2019, they worked as a tech operations coordinator at OfficeNinjas, where they developed processes and implemented a knowledge base for the team's tech stack. Tania then joined Sympli, where they served as a customer advocate and tech support lead, troubleshooting bug reports and escalating them to the development team. Tania's most recent position was at Empower as a customer support senior associate, starting in February 2023.

Tania B. attended Universidad de Guadalajara from 2015 to 2018, where they earned a BA degree in Cultural Studies & Arts Administration. There is no further information available about their education history.

Links


Org chart