Empower
Tania B. has a diverse range of work experience spanning over 13 years. Tania began their career as a receptionist in a doctor's office in 2008 and later worked as an executive assistant in a small law firm. Tania then gained extensive experience in operations, marketing, and support roles at Scaramouche Estudio, which lasted for over six years. In their freelance work from 2015 to 2018, Tania collaborated with entrepreneurs, providing virtual assistance and customer support via various channels as well as creating and maintaining their websites and social media accounts. From 2018 to 2019, they worked as a tech operations coordinator at OfficeNinjas, where they developed processes and implemented a knowledge base for the team's tech stack. Tania then joined Sympli, where they served as a customer advocate and tech support lead, troubleshooting bug reports and escalating them to the development team. Tania's most recent position was at Empower as a customer support senior associate, starting in February 2023.
Tania B. attended Universidad de Guadalajara from 2015 to 2018, where they earned a BA degree in Cultural Studies & Arts Administration. There is no further information available about their education history.
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Empower
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Empower is a high-growth financial technology startup on a mission to improve the financial well-being of today’s generation. Our mobile app offers a seamless banking experience with innovative products that help people weather financial stress today while saving for the future. With our support, customers are rewriting their financial story. Recognized by Apple in "New Apps We Love" and by CB Insights in The Fintech 250. Featured in Forbes, The New York Times, TechCrunch, Business Insider, and USA Today. Honored by Real Simple as a 2020 Smart Money Award winner.