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Chris Charles

Senior Solutions Architect at Empyrean Benefit Solutions

Chris Charles is an accomplished Senior Solutions Architect at Empyrean, with a career spanning over two decades in systems architecture, project management, and operational governance. Since June 2014, Chris has led enterprise-wide process improvement initiatives, leveraging technical design and operational enhancements to optimize engagement and financial outcomes. Prior experience at Fidelity Investments includes roles as an Oracle Configuration Consultant and Director of Operations, where Chris managed large teams and complex projects, ensuring high standards in configuration and operational processes for numerous clients. Chris's early career included entrepreneurship in the IT consulting space and supporting civil engineering operations, underscoring a diverse technical foundation and a commitment to efficiency and quality in service delivery. Educational qualifications encompass studies at UNH Online, Cosumnes River College, and Yuba College.

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