Jovanna Jimenez

Jovanna Jimenez is an experienced Operations Resource Manager and Business System Analyst at Empyrean since July 2022, specializing in system functionality and configuration, risk identification, and client service delivery optimization. Prior roles include Business System Analyst I, where complex system configurations and testing activities were managed, and Associate Banker at Chase, where compliance and customer education on digital banking were prioritized. Additional experience includes roles as a Sales Associate at buybuy BABY, Information Technology Specialist at Sam Houston State University, and an Information Technology Analyst Intern at CenterPoint Energy. Jovanna holds a Bachelor of Science in Computer Information Systems from the University of Houston, earned in May 2022.