Patricia Fain

Patricia Fain is a Program Manager and Account Manager with extensive experience in managing client relationships and cross-functional teams. Currently a Strategic Account Advisor at Empyrean Benefit Solutions, Inc. since January 2020, Patricia focuses on solving business processing problems and provides calm leadership during crises in HR/Payroll Operations, including HRIS, Payroll, Time & Attendance, and Business Transformation Projects. Previously, Patricia held the role of Account Director at NGA Human Resources from February 2014 to September 2019, overseeing client relationships and HR operations for multiple clients, with annual revenues between $2 million and $6 million. Earlier career experience includes serving as Director of Outsourcing Delivery at Aon Hewitt from April 2004 to December 2013. Patricia Fain holds a Bachelor of Science degree in Accounting from the University of Houston-Downtown.