US

Usman Saeed

Team Lead (service Desk Engineer) at En Pointe IT Solutions

Usman Saeed is an experienced IT professional with a robust background in technical support and team leadership. Currently serving as Team Lead at Zones PK (Private) Limited since March 2017 and at En Pointe Technologies since March 2011, Usman specializes in Symantec products, holding certifications as a Symantec Technical Support Engineer. Previous roles include IT Administrator at CITRUSBITS INC., where responsibilities encompassed network administration and support for USA-based clients, and Assistant IT Manager at ALLCOM BPO. Usman has also contributed as a Tele Sale Representative at TOUCHSTONE COMMUNICATIONS and as a Customer Support Representative for Mobilink. Key projects include work in the health sector with Patient Builders.

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